IT and Systems and Networking Apprentice - Yeovil (BA22)

Company Profile
Perspicuity are a rapidly growing, Award winning, company that is working with Microsoft to win 20,000 new customers over the next 12 months, and have wonderful, bright, driven people from all backgrounds to help achieve this. If you'd like an opportunity to grow and develop your skills in a high profile technology business, then an apprenticeship with Perspicuity might be for you.

Job Overview
Key Aspects of Role include:
*Providing remote Technical Supportto Perspicuity customers
*Learning and keeping up to date with Microsoft technology
*Building deep product knowledge in Microsoft Office 365
*Writing formal email and documents
*Troubleshooting PC issues
*Managing the transfer of client's data from their existing system to Microsoft's Office 365
*Upsell the services offered by Perspicuity and Microsoft
*Regularly read blogs and search the internet to keep up to date on new product releases and updates along with competitor information.
*Keep records of conversations and actions regarding leads and customers on our database
*Answer phone and deal with general customer queries

Career Progression:
Following your apprenticeship your next steps may take you to:
*Office 365 Technical Sales
*Office 365 Technical Specialist
Special Requirements

Key Competencies Required:
*Problem solving
*Using initiative
*Excellent customer service
*Team working
*Ability to build strong product knowledge

Training to be provided:
*Microsoft Technical Associate (MTA)
*City & Guilds Certificate in IT Systems and Principles
*City & Guilds Level 3 Diploma in IT Professional Competence
You must have at least 5 G.C.S.E Grades (C and above) or equivalent, Maths and English is a must.

Job Type : Permanent

Location : Yeovil

Salary : 120.00 / week

Date Advertised : 22 Feb 2013

Sorry, this position is no longer available.

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